Terms and Conditions

This Legal Notice applies to your use of the entire contents of the website at www.discovercarlisle.co.uk. You should, therefore, read it carefully and note that your use of this website indicates acceptance of it in full. If you do not agree to the terms of this Legal Notice, you must not use this website.

Carlisle City Council may revise this Legal Notice at any time by updating this posting. You should check this website from time to time to review the then current Legal Notice, because it is binding on you.

Access to this website
While Carlisle City Council endeavours to ensure that this website is normally available 24 hours a day, Carlisle City Council shall not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Carlisle City Council's control.

Booking
Please note that the booking service available on this website allows you to submit booking requests. When you submit a booking, we will pass your name, contact details, on-line credit card details and accommodation requirements to the supplier of the accommodation. Your booking will not be confirmed until the applicable supplier confirms that the booking request has been accepted.

NO CONTRACT IS MADE BETWEEN YOU AND CARLISLE CITY COUNCIL IN RESPECT OF ANY BOOKING AND THE SUPPLIER OF THE ACCOMMODATION MAY SUPPLY ITS OWN BOOKING TERMS AND CONDITIONS, WHICH YOU SHOULD CHECK CAREFULLY. YOU SHOULD ALSO CONFIRM THE PRICE FOR ACCOMMODATION WITH THE PROPRIETOR AND CONFIRM ANY ADDITIONAL COSTS AND EXPENSES, INCLUDING VAT THAT MAY BE PAYABLE. ACCEPTANCE OF BOOKINGS IS ENTIRELY AT THE DISCRETION OF THE SUPPLIER AND CARLISLE CITY COUNCIL ACCEPTS NO LIABILITY FOR ANY FAILURE BY A SUPPLIER TO RECEIVE OR ACCEPT A BOOKING.

If you fail to take up accommodation that you have booked, the proprietor may charge you a cancellation fee or retain any deposit that you have given.

Carlisle City Council accept no responsibility or liability for any loss or damage suffered by any visitor to any of the properties or attractions listed on this website arising out of any booking or any visit to such properties or attractions.

Financial details
If you make an online booking using this website, you will be required to input payment details, including the details of your credit or debit card. This information will be treated in accordance with our Privacy Policy and will be encrypted and passed on to the proprietor of the accommodation that you request in your Booking Form. The proprietor shall be entitled to deduct any sums due under any contract you enter into with the proprietor, using these credit or debit card details.

You should note that notwithstanding that you have inputted financial details in your Booking Form, you may not be able to pay for accommodation by credit or debit card. When the booking is confirmed by the accommodation provider, a deposit may be payable with the balance due at the time of your stay.

Use of the content of this website
The content of this website is © Carlisle City Council [2015]. All rights are reserved. You are permitted to print extracts from this website for your own personal and non-commercial use, provided that Carlisle City Council is identified as the source. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by Carlisle City Council or its licensors or associates. Any use of extracts from this website for any purpose other than as set out above is prohibited.

Links
You are permitted to link to this website provided that in doing so it is clear that the visitor is leaving your website or other medium from which the link is made and entering a separate website; the link to this website must open in a full standard browser. Carlisle City Council reserves the right, at any time, to withdraw your right to link to this website and you shall ensure that you promptly comply with any request to remove or withdraw such a link.

This website includes links to other websites. These websites and the content, products and services available through them are not under the control of Carlisle City Council and should not be considered to be endorsed or approved by Carlisle City Council.

Privacy
This website includes areas where you are requested to input information about yourself. Any information or ideas submitted by you to Carlisle City Council through this website shall be subject to the terms of our Privacy Policy and you grant to us a perpetual royalty free licence to use such information for the purposes set out in that Policy.

Information
Descriptions of properties and attractions and prices in respect thereof have been provided by the applicable proprietors. Carlisle City Council cannot accept any responsibility for any contents or omissions which any of the listings on this website may contain.

All information provided on this website, including but not limited to information about properties, accommodation, attractions, tickets, prices and availability, is believed to be correct at the time of the last update to the relevant page. HOWEVER, CARLISLE CITY COUNCIL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO ITS ACCURACY, AND ACCEPTS NO LIABILITY RELATING TO ITS USE.

Disclaimer and liability
Whilst we endeavour to ensure that the information in this website is correct as at the date it is posted, Carlisle City Council does not warrant the accuracy and completeness of the material on this website and the information on this website may be out of date.

Carlisle City Council has used commercially reasonable efforts to check for all known viruses on this website, but shall have no liability for any viruses transmitted to you as a result of your use of this website.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARLISLE CITY COUNCIL EXCLUDES ALL LIABILITY (DIRECT OR INDIRECT) FOR ANY KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY WHETHER ARISING IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE).

General
If any provision of this Legal Notice is held by any court or other competent authority to be void or unenforceable in whole or part, the other provisions of this Legal Notice shall continue to be valid.

Nothing in this Legal Notice shall exclude or limit Carlisle City Council's liability for death or personal injury, fraud, or any liability that cannot be excluded or limited at law.

The failure to exercise or delay in exercising a right or remedy provided by these terms and conditions or by law does not constitute a waiver of other rights or remedies.

Your statutory rights are not affected by these terms of use.

This Legal Notice shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.