Awards for Hallmark Hotel Carlisle

AA 4 STAR HOTEL

AA 4 Star Hotel

Star ratings, from one to five, are used to assess the standard of the quality you can expect for hotels and bed & breakfast accommodation.

Additional information on this classification scheme is available from AA.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

Surface of the car park and pathway leading to entrance is
Solid ie tarmac / concrete etc
Drop-off point for guests outside entrance

Entrance

Steps to the main entrance
5
Number of steps to entrance
Handrail by steps
Entrance well lit
Bell at main entrance

Public Areas

Level access (no steps/thresholds) or access by ramp or lift to:
Entrance to reception
Public toilet
One or more bedrooms
Lounge
Bar
Good contrast between the floor and wall
Clear surfaces such as glass doors have contrast markings
Baby changing facilities

Dining

Level access (no steps/thresholds) or access by ramp or lift
Good contrast between the floor and walls
Meals for guests with special dietary requirements can be provided:
Sugar free (diabetic)
Gluten free (coeliac)
Lactose free (dairy free)
Nut free
Vegetarian
Vegan

Bedrooms

Bedroom furniture can be re-arranged if requested by guest
Bedroom with non-allergenic bedding available
Bathrooms available with:
Separate shower unit
Bath with shower
Bath
Bedrooms available with en suite bathrooms suitable for guests who use a wheelchair

General

Proprietors/staff available 24-hours
Emergency evacuation procedures for guests with disabilities
Staff have had disability awareness training